• Hi, I'm Brett Roberts and here's the three ways I can help you build a resilient business and navigate the complex and fast-moving future...

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    Build Your Business Around the Science of Customer Value

    Learn how to connect customer value management, innovation, product management and strategy to grow revenue, profit and business value

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    Understand and Leverage New Technologies

    Every company is a 'technology company' but many leaders struggle to leverage tech to maximum effect, particularly when it comes to AI.

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    Keynotes, Presentations & Leadership Briefings

    If your team needs to understand technologies, trends and timelines or you're looking for a keynote speaker for an upcoming event let's talk.

  • ValueOS: The Science of Superior Value

    Align your culture. Sharpen your strategy. Out-innovate the competition.

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    Most businesses struggle because their strategy, innovation, and customer insights are pulling in different directions. We bridge that gap using three world-class pillars to create a unified system for winning.

    1. The Science of Value (The "Why")

    Before you build, you must understand. Following Ray Kordupleski’s Customer Value Management, I'll help you move beyond surface-level metrics like NPS by identifying the specific drivers of loyalty and value that actually dictate market share. If you aren't measuring what customers value, you’re just guessing.

    2. Radical Innovation (The "What")

    Innovation is more than just "new products." Using Larry Keeley’s Ten Types of Innovation, we will deconstruct your entire business, from profit model to customer engagement and turn innovation from a "lightning strike" event into a repeatable, cultural discipline.

    3. Strategic Choice (The "How")

    Insight and innovation are useless without focus. Roger Martin’s Playing to Win provides the toolkit to make the hard choices: Where will we play ? How will we win ? Strategy is the art of saying "no" to the distractions so you can say "yes" to superior value.

    The Result: A Unified Language

    When you connect these frameworks, you stop "doing business" and start dominating markets. You create an organisation aligned around a single, relentless goal: delivering superior value that competitors can’t touch.

    Why Me ?

    Since 2010 I’ve been helping businesses like yours understand and connect Value, Innovation, Product Development and Strategy and in that time, I’ve learned that none of this is rocket science. The key concepts can be picked and and put into practice quickly via leadership team briefings and facilitated workshops and, if needed, ongoing coaching is available to keep everybody and everything on-track.

    Click the button below to learn how ValueOS can help your organisation.

  • Making smart technology decisions

    Particularly when it comes to AI

    I started my career as an Avionics apprentice at Air New Zealand. By the time I left 13 years later I had received some of the best engineering training on the planet, learned how to fix and fly 737’s, 767’s and 747’s and stumbled into several IT roles along the way.

    From there I moved into senior sales, marketing and leadership positions with companies including Microsoft, Cucumber Digital and Datacom and over time I came to realise that technology companies are great at selling technology but aren't always as focused on making sure it delivers the value customers are looking for when they invest in it.

    If you, your leadership team or board are looking for somebody who can turn technospeak into plain English to help you make smarter technology decisions, particularly when it comes to AI (ROI, scaling, guardrails and governance, training, workforce impact etc), let's talk.

  • Keynotes, presentations and briefings that entertain, inform and inspire.

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    The first presentation I delivered to a large audience was on February 19th 1998, the day a major cable fault plunged the windowless conference room I was standing at the front of into darkness - along with the rest of Auckland's CBD.

    So, after the hotel staff lit candles around the room (I know, right ?), I gathered everybody around my laptop, crossed my fingers that the battery would last (it did) and the show went on. And quite well too I like to think given nobody left the room.

    Since then I've delivered over 500 training presentations, keynotes and leadership team briefings. I also regularly present to participants of the ICEHOUSE Owner Manager Program and other executive development programs on technology, innovation and leadership.

    Anybody who knows me will tell you I love to get people seeing the world and their businesses through a different lens and I have a knack for combining insight, anecdotes, humour, personal experiences and tortured statistics to keep audiences engaged and informed.

    The topics I cover focus around technology, business and society. Here's a few examples...

    + Technologies & Trends Update for Business Leaders

    + The Science of Customer Value

    + Connecting Value, Innovation & Strategy for Business Growth

    + Innovation & Product Management Essentials for SME's

    + Digital Transformation for Non-Technologists

    + Artificial Intelligence: Beyond the Hype

    + The Amazing Technologies Shaping Your (Very) Near Future

    + The Societal Impacts of Digital Technologies

    + 21st Century Career Planning: Will AI Really Take Your Job ?

    + Innovation and NZ's Economic Future

    + The Brain-Changing Power of Awe

  • Kind words mostly not from family members

    "Brett is a visionary technologist who has a knack for people and getting things done."

    "That was the best presentation I have seen in my entire life."

    "Thanks dad, you're awesome."

     

    "I was impressed with his depth of technology knowledge and his ability to translate it to business imperatives of the day. His speaking style was relaxed and entertaining. I would recommend Brett for work around technology and business strategy."

     

    "What Brett doesn't know about technology, including tricky subject areas, isn't worth knowing. He could be an expert on relationship management, and is always insightful, clever, funny, caring, strategic - often all in the same sentence or interaction!"

    "Brett's strength is his character and willingness to innovate coupled with rock solid integrity, you can and should trust this man, his advice and his motivations."

    "I have been in a lot of strategy sessions in my career and that was by far and away the best."

    "I have worked alongside Brett both within Microsoft and in other roles where he has been in an advisory role. He is without doubt one of the sharpest thinkers I have worked with. He has a very good business brain, and often comes at a problem from a different angle to others."

     

  • Contact Me

    Use the form below to get in touch or book a free 30 minute call here.

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